Contact Memopezil: Order Desk, Emails and Addresses
Quick answerFor orders, tracking and refunds, call the order desk at +1 (507) 448-8190, the same number printed on the label. Hours are not published. Sales questions can go to [email protected]. The website inbox, [email protected], handles page questions Monday to Friday, 9am to 5pm ET, but cannot see orders. Returns go to 685 Third Avenue, Floor 22, New York, NY 10017.
Memopezil file: contactHow do you contact Memopezil?
There are three ways to reach us and two mailing addresses. Each one handles a different kind of question.
For anything about an order, the phone is the fastest route. The cards below show every channel at a glance.
Order desk
+1 (507) 448-8190. Orders, tracking, changes, refunds and batch checks. Hours not published. The same number is printed on the label.
Sales email
[email protected]. General buying questions about packs, prices and bonuses.
Website email
[email protected]. Page questions, corrections, privacy and press, Mon-Fri 9:00am-5:00pm ET. Cannot see orders.
Office
245 Park Avenue, Floor 24, New York, NY 10167. Visiting hours not published.
Returns address
685 Third Avenue, Floor 22, New York, NY 10017. Call the order desk before you ship.
Label distributor
GEX Corp, Lakeland, FL 33804, as printed on the bottle.
Which contact should you use for your question?
Pick the row that matches your question. Using the right channel the first time saves a second call.
| Your question | Best contact | Why |
|---|---|---|
| Where is my order? | Order desk, +1 (507) 448-8190 | The desk can see tracking for your order ID |
| Change or cancel an order | Order desk, +1 (507) 448-8190 | Changes are easiest before the order ships |
| Refund under the 60-day guarantee | Order desk, +1 (507) 448-8190 | Refunds start with a call and your order ID |
| Damaged bottle or broken seal | Order desk, +1 (507) 448-8190 | Report it with photos as soon as you open the box |
| Lot number or batch check | Order desk, +1 (507) 448-8190 | Same number as the label, tied to stock records |
| Pack or pricing question before you buy | [email protected] | Sales inbox for general buying questions |
| A typo or wrong fact on a page | [email protected] | The editorial desk reads it on weekdays |
| Privacy or press request | [email protected] | Handled by the website team |
| Mailing a return | 685 Third Avenue, Floor 22, New York, NY 10017 | Only after you call the order desk |
| Memory changes or medicine questions | Your doctor or pharmacist | Neither desk can give medical advice |
When should you call the order desk?
Call +1 (507) 448-8190 for anything tied to an order you placed. The desk can look up tracking, change an address or start a refund.
The number printed on the Memopezil label is the same one. That makes it the right place for lot and seal questions too.
Hours have not been published. If the line is busy, try again during regular weekday business hours.
What should you have ready before you call?
A little preparation makes the call short. Gather these before you dial.
Your order ID
It is in the confirmation email sent after checkout. The desk uses it to find your order.
The email on the order
This confirms who you are if the order ID is hard to read out.
The bottle, if it is a product question
Turn it over for the lot number and best-before date, when printed on the base.
Photos, if something arrived damaged
Take pictures of the outer box, the bottle and the seal before you throw anything away.
A pen and paper
Write down the date, the name of the person you spoke with and any reference they give you.
What can the sales and website emails handle?
The sales inbox, [email protected], takes general buying questions. Ask about packs, shipping or the bonus e-books there before you order.
The website inbox, [email protected], is read by the editorial desk Mon-Fri 9:00am-5:00pm ET. Use it to report a typo, question a fact, or send a privacy or press request.
The website inbox cannot see orders. If you email it about a refund, we will point you back to the order desk.
How do you write an email that gets a clear answer?
A short, specific email is easier to answer. Put the topic in the subject line, such as "Typo on pricing page" or "Question about the 3-bottle pack".
In the body, say which page or pack you mean and what you want to know. One question per email keeps the reply focused.
Leave out card numbers and health records. No one at either inbox needs them, and email is not a safe place for them.
Where do the office and returns addresses fit in?
The office is at 245 Park Avenue, Floor 24, New York, NY 10167. Visiting hours are not published, so treat it as a mailing address, and do not send returns there.
Returns go to a different address: 685 Third Avenue, Floor 22, New York, NY 10017. Call the order desk first so your return is on file. The full process, including tracked postage, is on the refund policy page.
Can a family member call on someone's behalf?
Many calls come from adult children helping a parent. That is welcome, and it helps to have the order details in hand.
Have the order ID and the email used at checkout ready. The desk uses them to find the right order.
If you are helping with a refund, note the purchase date first. The window is 60 days from purchase, and the info page asks for at least 30 days of use before a request.
How can you tell a contact detail is genuine?
Only the channels on this page belong to the authorized U.S. retailer. The phone number also appears on the printed label, so you can check it against your bottle.
Be careful with numbers or emails found on resale listings or pop-up ads. They may not be able to see your order or honor the guarantee. The where to buy page explains the authorized route.
| Detail | Genuine value |
|---|---|
| Order desk and label phone | +1 (507) 448-8190 |
| Sales email | [email protected] |
| Website email | [email protected] |
| Returns address | 685 Third Avenue, Floor 22, New York, NY 10017 |
| Label distributor | GEX Corp, Lakeland, FL 33804 |
Who answers questions about memory or medicines?
Your doctor or pharmacist does. Our desks sell and explain the product, but they cannot give medical advice.
If you or a loved one has noticed memory changes, a doctor's visit is the right first step. Some causes, such as medicine side effects, low vitamin B12, thyroid problems, depression or poor sleep, can be treated (NIA, memory and aging).
If you take any prescription medicine, show your doctor the label before you start. The side effects page lists the known interactions for each ingredient.
Medical questions go to your doctor
Memopezil is a dietary supplement. It is not a treatment for dementia, Alzheimer's disease or memory loss, and no one at either desk will tell you otherwise.
How quickly will you hear back?
Response times depend on the channel. A phone call gets an answer on the spot when the line is staffed.
The website inbox is read Mon-Fri 9:00am-5:00pm ET, so a message sent on a weekend waits until Monday. A response time for the sales inbox has not been published.
Shipping times and tracking are covered on the shipping page. Common questions are answered on the FAQ page.
Contact Memopezil: FAQ
What is the Memopezil phone number?
The order desk is +1 (507) 448-8190. The same number is printed on the Memopezil label next to the distributor, GEX Corp.
What are the order desk hours?
Hours have not been published. If no one answers, try again during regular weekday business hours and have your order ID ready.
Can I email about my order?
Sales questions can go to [email protected]. For tracking, changes and refunds, the phone is the channel that can act on your order.
Why can't the website email see my order?
The inbox at [email protected] is run by the editorial desk. It handles page questions, corrections, privacy and press, and has no access to order records.
Where do I send a return?
Returns go to 685 Third Avenue, Floor 22, New York, NY 10017. Call the order desk first, and put your full name, email and order ID inside the parcel.
Can I visit the office?
The office address is 245 Park Avenue, Floor 24, New York, NY 10167. Visiting hours are not published, so use the phone or email for orders and returns.
Who can answer questions about my memory or my medicines?
Your doctor or pharmacist. The order desk and the editorial desk cannot give medical advice or review your medicines.
Ready to order Memopezil?
Order from the authorized U.S. retailer with a 60-day money-back guarantee. Want to talk first? Call +1 (507) 448-8190.
